Refund Policy

Subscription fees are generally non-refundable once a billing period has started, unless required by law or approved by KM Consulting.

Cancelling a subscription stops future billing but does not automatically create a refund for unused time in the current billing period.

If there is a duplicate charge, incorrect charge, or billing error, contact info@consultingkm.org.

KM Consulting will review the issue and correct verified billing mistakes.

Fees for setup, onboarding, customization, training, implementation, consulting, or advisory services may be non-refundable once work has started.

KM Consulting may approve refunds at its discretion depending on the situation, account history, timing, usage, and nature of the request.

Refund questions may be sent to info@consultingkm.org.