Privacy Policy

This Privacy Policy applies to:

• KM Consulting websites
• KM Execution System web application
• future KM Execution System mobile applications
• demo environments
• account registration
• customer support
• product communications
• related online services

KM Consulting may collect the following categories of information.

Account information:

• name
• email address
• company or organization name
• job title or role
• login and authentication information
• account settings
• communication preferences

Workspace and product information:

• workspace name
• organization name
• project names
• task details
• risk and issue records
• owner and manager assignments
• reports
• comments
• notes
• workflow information
• product activity
• uploaded files or attachments if that feature is enabled

Billing information:

• billing contact
• subscription plan
• invoice history
• payment status
• transaction records
• tax information if needed

Payment card or bank details, if used, are generally processed by third-party payment providers and are not intended to be stored directly by KM Consulting.

Technical information:

• IP address
• browser type
• device type
• operating system
• approximate location from IP address
• session information
• log data
• referral source
• pages viewed
• actions taken in the Service
• error reports
• performance data
• security logs

Communication information:

• emails sent to KM Consulting
• support requests
• implementation discussions
• product feedback
• survey responses
• meeting notes related to onboarding or customer support

KM Consulting uses information to:

• provide the Service
• create and manage accounts
• authenticate users
• maintain customer workspaces
• process subscriptions and billing
• provide customer support
• troubleshoot issues
• improve product functionality
• monitor performance
• protect the Service from fraud, abuse, and security threats
• communicate administrative notices
• send product updates where appropriate
• enforce agreements and policies
• comply with legal obligations

Customer Data belongs to the customer.

KM Consulting processes Customer Data to provide, support, secure, maintain, and improve the Service.

KM Consulting does not sell Customer Data.

KM Consulting does not use Customer Data for third-party advertising.

KM Consulting may share information with trusted third-party service providers and advisors as needed for business, operational, security, legal, or service-related purposes.

These may include providers that support hosting, database operations, authentication, email delivery, payments, analytics, monitoring, logging, customer support, legal services, accounting, and business operations.

KM Consulting may also share information when required by law, legal process, government request, policy enforcement, security investigation, protection of rights, or business transaction such as merger, acquisition, financing, restructuring, or sale of assets.

KM Consulting may use cookies and similar technologies for login sessions, security, preferences, analytics, performance monitoring, and product improvement.

More information is available in the Cookie Policy.

KM Consulting keeps information as long as reasonably needed to provide the Service, support customers, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service.

Customer Data may be deleted after cancellation or termination according to KM Consulting’s retention practices and technical limitations.

Some information may remain for a limited period in backups, logs, security records, billing records, tax records, legal records, or archives.

Customers may request data export or deletion by contacting info@consultingkm.org.

KM Consulting may require identity, admin, billing, or ownership verification before processing requests.

Some information may be retained when required for legal, security, billing, tax, compliance, dispute-resolution, or legitimate business purposes.

KM Consulting uses reasonable administrative, technical, and organizational measures to protect information.

No system is completely secure, and KM Consulting cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

Customers are responsible for managing users, passwords, workspace access, devices, and the types of information entered into the Service.

If KM Consulting becomes aware of a security incident involving personal information, KM Consulting will review the incident and provide notices when required by applicable law or contractual obligation.

If you access the Service from outside the United States, information may be processed in the United States or other countries where KM Consulting or its service providers operate.

KM Execution System is intended for business use and is not directed to children.

KM Consulting does not knowingly collect personal information from children.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request a copy of certain personal information.

To make a request, contact info@consultingkm.org.

KM Consulting may update this Privacy Policy from time to time.

If material changes are made, KM Consulting will update the “Last updated” date and may notify active customers by email, in-app notice, or another reasonable method.

Questions may be sent to info@consultingkm.org.